Frequently Asked Questions
Everything you need to know about shopping with Lively Ghosts.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please note that certain limited-edition collectibles and intimate apparel are final sale.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.
How can I track my package?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
At Lively Ghosts, we prioritize quality and ethics. We work closely with our manufacturers to ensure fair labor practices and utilize sustainable materials whenever possible.