Returns & Exchanges
At Lively Ghosts, we want you to be completely enchanted by your purchase, which is why we offer a 30-day window for returns or exchanges on all eligible items. Please ensure products are in their original, unused condition to qualify for a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and including a copy of your packing slip.
Ship It Back
Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Quality Inspection & Refund
Once our team receives and inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing